To cancel an order, please contact us directly at (800) 215-0894 or firstname.lastname@example.org.
Order cancellations must be requested prior to the item shipping. If the order is in process, there is no guarantee that it can be canceled, at which point you can request a return on the product once it has been received. This would be subject to return shipping as well as possible restocking fees depending on the product. Orders can be canceled any time up until the actual shipment and are typically processed right away, however refunds may take up to 5 business days.