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HeatPressNation

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HeatPressNation Customer Support

We are open Monday - Friday from 7:30am PST to 4:00pm PST. We are closed on Major holidays.

What are your hours of operation?

Most orders ship within 1-2 business days and take an additional 3-5 business days to receive, however to see our full shipping policy, please see this link: https://www.heatpressnation.com/pages/shipping-policy

What is your shipping policy?

Heat Press Nation provides a 45-day return window and we ask that the original box and internal packaging is included. Please refer to our return policy link: https://www.heatpressnation.com/policies/refund-policy

What is your return policy? 

Most machines come with a standard 1-year warranty which includes parts and service as well as lifetime technical support. To view more specific details regarding a product's warranty, please refer to the product's description. Our full warranty policy can be found here: https://www.heatpressnation.com/pages/warranty-policy

What is your warranty policy?

Active Sales & discount codes are available through our newsletter, so we recommend subscribing to our newsletter! Additionally, you can sign up for disocunt codes directly through our site via SMS.
Military & Educator discounts are available upon confirmation of proof. Contact us for further details.

Where can I get a discount?

Yes, please see our page here to sign up and for full terms: https://www.heatpressnation.com/pages/tax-exemption

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