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FAQ

What do I need to get started?

You made the decision… You're going to start a custom t-shirt business! But how do you know what equipment to purchase? And what if you forget something? If you find yourself asking "what is everything that I need?," that's where HPN Business Bundles

Does Heat Press Nation offer to make transfers?

We sell all the equipment and supplies you will need to create high quality heat transfers yourself, but we do not create the actual transfers. We do offer custom transfer options though through Supacolor. With Supacolor you're able to upload your de

What is address verification?

We are committed to your security. To protect against fraudulent orders, we have set up protocols to ensure that the person placing an order is in fact the cardholder. These systems in place for example include an Address Verification System as well

Do your products come with a warranty?

HeatPressNation.com offers a minimum 1 year year warranty on all products, most products exceed the standard 1 year blanket warranty. Please see the "Warranty Information" tab with the product details page. If for any reason, your product is defectiv

Can I order over the phone?

We understand that everyone has their own preferred way of shopping. If you prefer to place your order over the phone or have any questions about our products before making a purchase, feel free to give us a call. Our team is ready to assist you and

Do you ship internationally?

The equipment that we sell on HeatPressNation.com, including heat presses, vinyl cutters, and printers, is designed to work with American power outlet standards. Because of this, and the complicated logistics and costs associated with international s

Do you allow pickups?

While we don't offer in-person pickups, we've got you covered with our five fulfillment locations spread across the United States. Rest assured that your order will be shipped from the location that is geographically closest to you and has the item y

Do I need a wholesale account to purchase from you?

You don't need a wholesale account to shop with us. We believe in making our products accessible to everyone, so whether you're just starting out or have years of experience, you're invited to explore our online store and discover the perfect items f

Tax Exempt

You will need a tax exemptions certificate to qualify as exempt from sales tax charges on consumable/resell-able items (vinyl, sublimation blanks, ink, etc.). Currently, our company has nexus in the states below and without a tax exemption certificat

Tax Exemption Program FAQ

I didn't have to pay sales tax before and other companies do not charge me sales tax, why am I paying sales tax on my orders with Heat Press Nation?. Recently, a long-standing Supreme Court ruling was overturned in the case of South Dakota vs. Wayfai

What is MyExpert Protection Warranty?

HeatPressNation.com offers a minimum 1 year warranty on all products, most products exceed the standard 1 year blanket warranty. Please see the "Warranty Information" tab with the product details page. If for any reason, your product is defective. Pl