To cancel an order, please contact us directly at (800) 215-0894 Line 2 or [email protected]. Order cancellations must be requested prior to the item shipping. If the order is in process, there is no guarantee that it can be canceled, at wh
At HeatPressNation.com, we are committed to providing you with the best shopping experience possible. We want you to feel confident and satisfied with your purchase, but we understand that sometimes things don’t go as planned. If you’re not completel
If you wish to return or exchange any item purchased from Heat Press Nation, please contact us directly to request a Return Merchandise Authorization (RMA). We can be reached at (800)215-0894 or [email protected]. Our office hours are 7:30a
For lost or stolen packages, Heat Press Nation requires that our customers reach out to us within 24-48 hours of delivery confirmation after having determined a package has not arrived, is lost, or has been stolen. In the event that a package cannot
All of our heat presses undergo a thorough quality control inspection before leaving our warehouse. Because of our strict quality control procedures, we are confident that your heat press will be in 100% working order upon delivery. Occasionally ther
We try our very best to pack sublimation mugs in a way that will ensure their safe arrival to your location. Unfortunately, because they are fragile in nature, sometimes sublimation mugs do arrive broken. In cases like these we are not able to provid